Frequently Asked Questions

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A payment gateway is an e-commerce application service provider that authorizes debit/credit card payments for businesses and non-profit organizations. A merchant account is basically an online bank account that holds the contributions from your donors. Most times, this merchant account is directly linked to your organization bank account.

Everytime you Text-2-Give and your card is charged, you will receive both an email and a text message confirmation of the amount you contributed.

Your transaction is 100% secured! Your connection is encrypted using a modern cipher TLS 1.2 suite. Data transmission is protected via the SSL protocol. Your login information is encypted and authenticated using AES 128 GCM and DHE RSA as the key exchange mechanism. Donations are processed through a Level 1 certified payment gateway which is subject to the highest security requirements mandated by the PCI Data Security Standards. Our network is protected by enterprise-grade firewall and intrusion detection systems.

Your will need a merchant account. If you do not have one already, we will guide you through the simplified process in obtaining one. Typically, the whole process takes about 30 minutes.

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